Terms of service
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OVERVIEW
Welcome to Hint.eco! The terms “we,” “us,” and “our” refer to Hint.eco. Hint.eco operates this store and website—including all related information, content, features, tools, products, and services - to provide you, the customer, with a personalized shopping experience (the “Services”). Hint.eco is operated by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), outline your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on a device that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products, you must acknowledge that the online store is your preferred location.
To purchase the products or services we offer, you may be asked to provide certain information, such as your email address, financial details, payment information, and shipping details. You represent and warrant that all information provided in our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online store. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device used to access the store and your device settings.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to those presented or displayed in our online store.
All product descriptions are subject to change at any time, without prior notice, and at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase. Hint.eco reserves the right to accept or refuse your orders for any reason, at its sole discretion. Your order will not be accepted until Hint.eco confirms acceptance. We must receive and process your payment before your order is accepted. Please review your orders carefully before submitting them, as Hint.eco may be unable to accommodate cancellation requests after the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are eligible for return or exchange exclusively in accordance with our refund policy.
You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.
SECTION 4 - PRICING AND FINANCIALS
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in your order confirmation email. Unless expressly stated otherwise, the prices shown do not include taxes, shipping, handling, or customs or import charges.
Prices displayed in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties. From time to time, we may offer promotions on the Services that may affect pricing and are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that:
(i) the credit card information provided is true, correct, and complete;
(ii) you are duly authorized to use such credit card for the purchase;
(iii) charges incurred by you will be honored by your credit card issuer; and
(iv) you will pay the charges incurred at the published prices, including shipping and handling fees and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by the carrier, customs processing, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are the property of Hint.eco, its affiliates, or its licensors and are protected by U.S. and foreign patents, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property of Hint.eco, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Hint.eco.
Hint.eco’s names, logo, product and service names, designs, and slogans are trademarks of Hint.eco or its affiliates or licensors. You must not use such trademarks without Hint.eco’s prior written authorization. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may have access to third-party tools offered as part of the Services, which we neither monitor nor control nor have any input into.
You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party providers.
In the future, we may also offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered an integral part of the Services and are subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you choose to leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to any third-party website, or to your purchase or use of any products, services, resources, or content on any third-party website. Carefully review the third party's policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Hint.eco is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are made directly with Hint.eco. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Hint.eco, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchase and transaction with Hint.eco.
SECTION 10 - PRIVACY POLICY
All personal information submitted through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy.
As the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in a country other than your country of residence, so that we may provide the Services to you. Please review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that:
(i) you own or hold all necessary rights regarding all Feedback;
(ii) you have disclosed any compensation or incentives received in connection with the submission of your Feedback; and
(iii) your Feedback complies with these Terms. We have and will have no obligation
(1) to maintain your Feedback in confidence;
(2) to pay compensation for your Feedback; or
(3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any third party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your feedback will not contain libelous, unlawful, abusive, or obscene material, nor will it contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Shopify or third parties as to the origin of any feedback. You are solely responsible for any feedback you make and for its accuracy. We assume no responsibility or liability for any feedback posted by you or by any third party.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is incorrect, at any time and without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:
(a) for any illegal or malicious purpose;
(b) to violate any local, international, federal, provincial, or state regulations, rules, laws, or ordinances;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person;
(e) to transmit false or misleading information;
(f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation;
(h) to impersonate or attempt to impersonate any other person or entity; or
(i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Hint.eco, Shopify, or users of the Services, or expose them to liability. Furthermore, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that may be used in any way that affects the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services;
(c) collect or track the personal information of third parties;
(d) engage in spamming, phishing, pharming, or pretexting to access the Services;
(e) use any robot, spider, scraping tool, data collection and extraction tool, automatic device or process, artificial intelligence tool (such as AI), or automated or manual means to access the Services; or
(f) interfere with, bypass, or circumvent security or authorization features, robot exclusion protocols, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of, or under the instructions of, any person or entity and that may operate on behalf of, or using the device of, a person without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates at all times in strict compliance with the requirements of section 14.4 below. Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including through technical measures, whether and how any Agent accesses, uses, and interacts with the Services. 14.4 Agents must:
(i) in all HTTP/HTTPS requests, identify that the request originates from an agent and disclose the agent's name by including the following in the request's user-agent string: "Agent/Marcelo";
(ii) not conceal or obscure the fact that any access, use, or interaction is by an agent, such as by (a) mimicking human behavior and interaction patterns or (b) completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use;
(iii) respond truthfully to any question or prompt seeking to determine whether interactions originate from a human or a computer;
(iv) not bypass or otherwise circumvent any measure designed to block, limit, modify, or control whether and how agents access, use, or interact with the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time, without prior notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply after any termination: intellectual property, feedback, termination, warranty disclaimer, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy policy, and any other provisions that by their nature should survive termination.
SECTION 16 - WARRANTY DISCLAIMER
The information presented on or through the Services is made available solely for general information purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any decision made based on such information is your sole responsibility. We disclaim all liability arising from any reliance placed on such materials by you or by any other visitor to the Services, or by anyone who may be informed of any part of your Content.
EXCEPT AS EXPRESSLY STATED BY HINT.ECO. SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL HINT.ECO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Hint.eco, Shopify, and our affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorney's fees, payable to third parties due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of third parties, or (3) your access to and use of the Services.
We will notify you of any claim subject to indemnification; however, failure to provide prompt notice will not relieve you of your obligations unless you suffer material prejudice. We may control the defense and resolution of such a claim at our discretion, including the choice of counsel, but we will not settle any claim requiring non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of indemnifiable claims, including by providing relevant documents.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreement whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Hint.eco is headquartered, and subject to the jurisdiction of the federal and state or territorial courts therein. You and Hint.eco agree to the venue and personal jurisdiction of such courts.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to contato@hint.eco.